Privacy Statement
Privacy Notice & Cookies Policy
At Lady Penelope’s Kitchen, we are committed to protecting your privacy and maintaining your trust.
This page explains how we collect, use, and look after your personal information.
Visitors to Our Website
When you visit our website, we may collect certain information to help improve your experience and ensure the site runs smoothly.
Purchasing a Product
When you place an order with Lady Penelope’s Kitchen, we collect essential information including your name, delivery address, email address, and contact number.
This information is stored securely within our website platform (such as Squarespace) and is used solely to process and fulfil your order, including any details relevant to your purchase (such as product selections or downloads).
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Website Analytics
We use trusted third-party services, such as Google Analytics, to understand how visitors use our website.
This helps us improve the experience, for example by understanding which pages are most popular. The data collected is anonymous and does not identify individual users.
Email Communications
If you choose to sign up to our emails, we will collect your name and email address.
We use this information to:
Share updates, recipes, and product news
Provide information you have requested
Occasionally check that you’re happy with our service
We never sell or share our email list with other organisations.
We may use a third-party provider (such as Mailchimp) to manage email delivery and track basic engagement (such as opens and clicks), helping us improve our communications.
You can unsubscribe at any time by clicking the link in any email or contacting us directly.
Links to Other Websites
Our website may contain links to other websites.
This privacy notice applies only to Lady Penelope’s Kitchen. If you follow a link, you should review that website’s own privacy policy.
Access to Your Personal Information
You have the right to request access to the personal information we hold about you.
To do so, or to request any updates or corrections, please contact us via the details provided on our website.
Changes to This Policy
We may update this privacy notice from time to time.
Any changes will be posted on this page.
Cookies Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function properly and improve your browsing experience.
How We Use Cookies
We use cookies to:
Ensure the website functions correctly
Understand how visitors use the site
Improve performance and usability
Types of Cookies We Use
Strictly Necessary Cookies
These are essential for the website to function properly, such as enabling secure checkout and navigation.
Performance Cookies
These collect anonymous information about how visitors use the website, helping us improve functionality.
Functionality Cookies
These remember your preferences (such as region or settings) to provide a more personalised experience.
Third-Party Cookies
Some features (such as social media sharing or embedded content) may use cookies from third-party providers. We do not control these cookies.
Managing Cookies
You can control or delete cookies through your browser settings at any time.
Please note that disabling cookies may affect how the website functions.
For more information about cookies, visit: